Privacy Policy

GO STUDY SDN. BHD. PRIVACY POLICY

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from gostudy.my (the “Site”).

 

PERSONAL INFORMATION WE COLLECT

 

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

 

We collect Device Information using the following technologies:

 

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

  

 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.  We refer to this information as “Order Information.”

 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

 

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


 

SHARING YOUR PERSONAL INFORMATION

 

We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


 

RIGHTS OF ACCESS AND CORRECTION

You have the right to request access to and correction of data about you held by us and in this respect, you may:

A: check whether we hold or use your Personal Data and request access to such data;

B: request that we correct any of your Personal Data that is inaccurate, incomplete or out-of-date;

C: request that your Personal Data is retained by us only as long as necessary for the fulfillment of the purposes for which it was collected;

D: request that we specify or explain our policies and procedures in relation to data and types of Personal Data handled by us; and;

E: communicate to us your objection to the use of your Personal Data for marketing purposes whereupon we will not use your Personal Data for these purposes. Your non-consent may curtail our ability to perform some or all of the Purposes for which we have first collected your Personal Data.



 

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@gostudy.my or by mail using the details provided below:

 

  28-6-1 Diamond Square, Jalan 4/50 Off Jalan Gombak, KL, 14, 53000, Malaysia


 

We reserve the right to update and amend this Privacy Policy and Notice from time to time. Any material changes will be posted on our website with the updated Privacy Policy and Notice.

Your continued use or access of our website and/or services shall be treated as your consent for us to process your Personal Data in accordance with the updated Privacy Policy and Notice, unless you inform us otherwise in writing in which event paragraph 4 of this Privacy Policy and Notice will apply.

Where you do not continue to use or access our website and/or services after the updated Privacy Policy and Notice comes into effect and you do not consent to us processing your Personal Data in accordance with the updated Privacy Policy and Notice, we will continue to process your Personal Data in accordance with the last version of the Privacy Policy and Notice which you have consented to, unless you inform us otherwise in writing in which event paragraph 4 of this Privacy Policy and Notice will apply.